WACTEO℠ Internal Customer Service

Overview

Duration: 1 hr 3 mins

What you’ll learn

  • Why good customer service skills should be practiced with our coworkers
  • How giving excellent internal service aids the entire company in providing excellent external service

Description

Most everyone understands the importance of treating our organization’s customers with a high level of courtesy and service.  But it’s equally important to treat our coworkers (internal customers) with the same level of politeness, respect and civility. Whenever there’s conflict, drama or a lack of respect within our organization it will negatively affect our ability to operate efficiently and hamper our efforts to deliver great service to our external customers.

Created By:  SoftSkillsU eLearning