Sales Self-Management


Duration: 15 hrs

What you’ll learn

  • How to build product expertise and credibility
  • Best practices for implementing effective Customer Relationship management
  • How to manage your time more effectively to get more done
  • How to demonstrate personal leadership and accountability
  • Best practices for giving and receiving coaching and mentoring
  • How to develop a career development plan and move up the ladder
  • How to improve your problem solving skills and make better decisions
  • Your ethical responsibilities and how to deal with ethical dilemmas
  • Stress management techniques to build resiliency and prevent burnout
  • How to show appreciation and give rewards and recognition
  • How to apply critical thinking for better decision making
  • How to plan, manage and close projects


What are the core personal skills and behaviors that you need to achieve sales success when working with customers, clients and prospects? Our service self-management curriculum focuses on the inner-facing skills needed to build a solid foundation and achieve sales excellence. The topics covered include product knowledge, contact management, time and stress management, responsible initiative, coaching and mentoring, career development, critical thinking and problem solving, ethics, project management and rewards and recognition.

Created By:  Chart Learning Solutions