What you’ll learn
- Understand the fundamentals of retail and how to increase sales
- Techniques to provide excellent customer service and increase sales
- Practical workplace skills including store presentation, health and safety and point of sale
Welcome to the The Retail Sales Academy, an online course providing the essential retail techniques, sales strategies, and customer service excellence skills. It’s a “sales through service” approach. We don’t believe in long lecture-like online training; the sessions are practical, interactive, and will get you engaged from the outset.