Overview
Duration: 2 hrs
What you’ll learn
- Define key concepts
- Refute some myths surrounding quality
- Relate quality issues to your own work experience
- Understand what’s required for a successful quality initiative
- Use a systematic approach for improving quality in your immediate area of work
- Define some typical quality pitfalls
Description
- Quality Matters
- Identify Requirements
- Satisfy Requirements
- Conform and Improve
- The Future
Created By: Jenison